Privacy Policy

Last updated: December 13, 2025

1. Introduction

ZipConvert ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Password (stored as encrypted hash)
  • Language preference
  • Timezone

2.2 Usage Data

We automatically collect:

  • Browser type and version
  • Device type
  • IP address
  • Pages visited and tools used
  • Time and date of visits
  • Referring website addresses

2.3 Tool Data

Most of our tools process data entirely in your browser. Your files and content never leave your device. For tools that require server-side processing (primarily advanced image processing for premium users):

  • Files are temporarily uploaded for processing
  • Processed files are automatically deleted within 1 hour
  • We do not store or analyze the content of your files

3. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our Service
  • Improve, personalize, and expand our Service
  • Process your transactions and manage subscriptions
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security vulnerabilities

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party service providers who perform services on our behalf (e.g., payment processing via Stripe)
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • With Your Consent: With your explicit consent for any other purpose

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@zipconvert.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our Service may not function properly without cookies.

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: